Customer Experience Ambassador

Responsibilities

• Act as the first point of contact for customer queries and provide exceptional service
• Maintain a safe, clean, and professional recycling centre environment
• Perform regular cleaning and maintenance of reverse vending machines and sorting equipment
• Monitor the facility for potential hazards and report concerns immediately
• Support the TOMRA brand by acting as a friendly face for the Containers for Change scheme

Requirements

• Proven experience in face-to-face customer service roles
• A genuine passion for recycling and environmental sustainability
• Strong attention to detail and motivation to maintain a clean workspace
• A safety-conscious mindset to ensure a secure environment for all
• Ability to engage positively with diverse groups of people

About the Company

TOMRA transforms ideas and technology to create intelligent tools that support a sustainable future. In Australia, we partner with Containers for Change to provide convenient recycling options, driving resource responsibility and helping to fuel the Clean Loop Recycling revolution.