Customer Engagement Liaison

Responsibilities

• Lead the development of commercial engagement plans with key nephrology stakeholders to inform brand strategy and messaging.
• Identify and monitor market trends and treatment patterns to maximize commercial efforts.
• Build and manage relationships with healthcare providers (HCPs) for speaker bureaus, advisory boards, and congresses.
• Partner with HCPs on commercial speaker bureau activities, including training and evaluating speakers.
• Lead regional insights meetings and nominate members for strategic advisory boards.
• Plan and execute national and regional conferences to facilitate strategic HCP engagements.
• Synthesize customer feedback to support commercial projects and deliver actionable insights to headquarters.
• Collaborate cross-functionally with Sales, Medical Affairs, and Market Access teams.

Requirements

• Bachelor's degree.
• 8 years of experience in healthcare or biopharmaceuticals.
• Direct experience in Nephrology.
• Previous experience as a Thought Leader Liaison or Regional Marketing Lead.
• Experience with rare disease or specialty product launches.
• Valid driver's license in good standing.
• Ability to travel 60-80% domestically.

Preferred Qualifications

• Clinical, technical, and scientific aptitude in complex disease states.
• Proven ability to execute strategic plans under short timelines.
• Strong organizational and project management skills.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including a week-long company shutdown in Summer and Winter.
• Educational assistance and student loan repayment programs.
• 401(k) with company matching.
• Annual bonus and annual equity awards.

About the Company

Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious diseases. The company focuses on treating the underlying causes of multiple chronic, life-shortening genetic diseases and maintains a robust clinical pipeline across various modalities.