Customer Development Specialist

Responsibilities

• Take orders by calling customers via telephone
• Share action products and product offers with customers
• Analyze customer shipment frequency and maintain regular communication to increase frequency
• Keep target customer information up to date in the system
• Follow up customer feedback and coordinate with Field Customer Managers
• Monitor receivables and inform customers and Field Customer Managers to ensure timely collection
• Participate in monthly closing meetings to evaluate results and target achievements

Requirements

• University degree preferred
• 1-2 years of experience in telesales and customer management
• Analytical, proactive, and result-oriented mindset
• High commercial awareness and desire to achieve sales targets
• Proficient in MS Office programs
• High persuasion skills over the phone
• Ability to work in a dynamic, target-oriented environment
• Resident of or able to reside on the Anatolian side of Istanbul

About the Company

METRO Türkiye is a global company that connects thousands of producers with millions of customers in 34 countries.