Customer Development Manager

Responsibilities

• Solve customer problems through consultation, relationship building, and understanding specific customer needs
• Take responsibility for sales and gross margin performance within your assigned territory
• Develop new business through proactive business development and account management
• Achieve established sales budgets and KPIs
• Attend and participate in sales meetings, trade shows, and training sessions
• Foster and drive a culture of safety, ensuring safe driving behaviours and workplace practices

Requirements

• Proven track record in account management or business development
• Experience in sales or customer management (automotive industry experience is preferred)
• Strong communication and negotiation skills
• Ability to thrive in a KPI-driven environment
• Experience using CRM systems
• Valid Australian driver's licence
• A genuine passion for the automotive industry
• Physical ability to perform tasks involving lifting, bending, and climbing

Benefits

• Competitive salary plus generous performance-based incentives
• Tools of trade including a late model vehicle, mobile phone, and laptop
• Monday to Friday work schedule to enjoy weekends with family and friends
• Comprehensive sales and product training
• Team member discounts across GPC Asia Pacific brands including NAPA, Repco, and AMX
• Professional company-funded uniform
• Paid volunteer leave to support your chosen community organisations

About the Company

NAPA is Australia and New Zealand’s largest and newest name in automotive aftermarket parts. As part of GPC Asia Pacific, we are on an exciting journey to revolutionise the automotive sector, supported by a vast national network and over 100 years of industry expertise.