Customer Data Management Specialist - QA

Responsibilities

• Audit contract packages accurately and consistently to ensure data integrity
• Maintain a contract package audit SLA of no more than 7 days
• Prepare daily, weekly, and monthly reports on team performance and data errors
• Prioritize workload to meet deadlines and departmental goals
• Work with management to identify error trends, training needs, and process improvements
• Collaborate with team members to support accuracy and productivity targets

Requirements

• Associate degree preferred or equivalent work experience
• At least 1 year of experience in contract review, document compliance, or document examination
• Ability to analyze contracts, pricing, and related documentation
• Proficiency with Microsoft Excel, Outlook, and Word
• Minimum typing speed of 40 wpm
• Strong organizational, communication, and problem-solving skills
• Ability to work independently and in a fast-paced team environment

Preferred Qualifications

• JDE experience preferred
• Experience in finance or related field
• Strong customer service mindset and attention to detail

Benefits

• Competitive pay
• Health, dental, disability, and life insurance
• Paid holidays and vacation
• 401(k) retirement plan
• Employee discounts
• Educational and professional development opportunities

About the Company

NuCO2 provides carbon dioxide solutions and services while supporting customers with reliable operations and a strong focus on quality and service.