Customer Collaboration Manager

Responsibilities

• Lead the Customer Collaboration agenda with key accounts using data and analytics platforms.
• Plan and chair monthly customer meetings to align demand, promotions, and events.
• Analyze and improve forecast accuracy through collaborative planning and replenishment.
• Drive On-Shelf Availability (OSA) by identifying drivers of low availability and implementing solutions.
• Manage long-term forecasts and share strategic knowledge with retailers to optimize order management.
• Collaborate with Sales, Finance, and Supply Planning teams to optimize portfolio and seasonality planning.
• Analyze the impact of promotional activities and new product introductions on product demand.

Requirements

• Proven experience working within a Customer Collaboration function.
• Strong supply chain experience within an FMCG environment.
• Expertise in statistical forecasting and demand planning.
• Highly analytical skills with the ability to transform complex data into actionable insights.
• Excellent stakeholder management and relationship-building skills.
• Ability to travel approximately 20-30%.
• Strong problem-solving skills and a customer-focused, detail-oriented approach.

About the Company

Red Bull is a global leader in the energy drink category, known for its unique marketing and entrepreneurial spirit. We exist to give people wiiings by fostering a diverse workforce that has the freedom and responsibility to realize their ideas and seize opportunities.