Customer Care Representative

Responsibilities

• Handle customer inquiries and resolve issues to ensure satisfaction
• Respond to customer calls and offer effective solutions
• Maintain accurate records of all customer interactions
• Build strong relationships with customers and contribute to a professional team environment

Requirements

• Fluency in English
• Mandatory previous experience in sales
• University degree
• Strong interpersonal and communication skills
• Ability to handle complaints professionally and with empathy
• Flexibility to work night and overnight shifts

Benefits

• Competitive package
• Fully paid training
• Medical and social insurance coverage
• Night shift allowance
• 24/7 company-provided transportation
• Clear career development opportunities

About the Company

Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success through digital engineering services and process excellence.