Customer Care Executive - Technical Support

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally.

Responsibilities

• Provide inbound technical support for US-based customers
• Handle technical queries during night shifts
• Maintain high service standards in a BPO environment

Requirements

• Excellent communication skills
• High school diploma or graduation
• At least 6 months of experience in International Outbound processes
• Ability to work US night shifts
• Immediate availability to join

Benefits

• Salary up to 2.5L per annum plus huge incentives
• Daily, monthly, and attendance-based incentives
• Loyalty bonus of Rs. 5000 every year
• Referral bonus of Rs. 2000 per candidate
• Salary increment after 9 months
• High growth prospects and internal department transfer opportunities