Posted a day ago
Customer Care Executive
Adeeba E Services Pvt Ltd
Requirements
10+2 minimum qualification, Fluent English communication, 6 months international outbound experience preferred, Ability to work night shifts
Skills
customer service
About the role
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally.
Responsibilities
- Handle international inbound and outbound BPO voice processes
- Act as a Customer Care Executive (CCE) for technical support processes
- Manage customer calls within a professional BPO environment
Requirements
- Minimum 10+2 qualification
- Excellent English communication skills
- At least 6 months of experience in international outbound processes
- Ability to work fixed night shifts (8:30 pm – 6:30 am)
Preferred Qualifications
- Graduate or Undergraduate degree
- Previous experience in international tech support processes
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Adeeba E Services Pvt Ltd · Kolkata
