Posted 2 days ago
Customer Care Executive
Adeeba E Services Pvt Ltd
Requirements
8-12 months Outbound Tech Support experience, Experience with printers, routers, and antivirus, Strong convincing skills, Excellent communication skills
Skills
Technical Supportcustomer serviceSales
About the role
Responsibilities
- Handle inbound calls regarding printer, router, and antivirus issues
- Diagnose technical issues and recommend appropriate service plans
- Sell technical support plans and relevant software to customers
- Manage and close calls effectively
Requirements
- 8 months to 1 year of experience in Outbound Tech Support
- Experience handling printer, router, and antivirus technical calls
- Excellent communication and convincing skills
- Ability to work US/UK shifts
Benefits
- Fixed monthly salary and high daily/monthly sales incentives
- Attendance and loyalty bonuses
- 15%-20% hike on last drawn salary
- Referral bonuses
- Clear growth prospects and salary increments after 9 months
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata
