Posted 3 days ago
Customer Care Executive
Adeeba E Services Pvt Ltd
Requirements
Excellent communication skills, 6+ months international outbound experience, Ability to handle technical troubleshooting, Experience with payment gateways
Skills
Technical Supportcustomer service
About the role
Responsibilities
- Receive inbound calls from international customers in the US and UK
- Provide technical support by diagnosing issues
- Suggest annual service plans and software solutions
- Close sales and achieve targets by processing payments through various gateways
Requirements
- Excellent communication skills
- Minimum 6 months of experience in international outbound processes
- Proven ability to close calls and handle payments
- Ability to work US or UK shifts (Day/Night)
Benefits
- Fixed monthly salary plus high incentives
- 100% attendance incentives
- 15%-20% hike on last drawn salary
- Annual loyalty bonus of Rs. 5000
- Referral bonus of Rs. 2000 per candidate
- Paid leaves including birthday leave and compensatory offs
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata
