Posted 3 days ago
Customer Care Executive
Adeeba E Services Pvt LtdCCE In Inbound Tech Support
Perks & benefits
Medical InsuranceCommission
Requirements
6 months inbound tech support experience, Excellent communication skills, Troubleshooting expertise (PC, Mac, Mobile, Networking), Ability to work US night shifts
Skills
Technical Supportcustomer serviceTroubleshooting
About the role
Responsibilities
- Provide technical assistance through easy-to-follow steps
- Convert callers to customers by enrolling them in appropriate support plans using soft selling skills
- Resolve technical issues promptly and cost-effectively
- Handle blue screen errors and troubleshoot hardware/software issues
- Manage and close calls independently
Requirements
- Minimum 6 months of experience in Inbound Tech Support or International Outbound processes
- Excellent communication skills
- Experience troubleshooting Computers, Printers, Broadband, Routers, Email, Mac, iPhone, and iPad
- Ability to work US night shifts
Benefits
- Fixed salary and high incentives
- Daily, monthly, and attendance-based incentives
- Medical benefits
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata
