Posted 8 hours ago
Customer Care Executive
Adeeba E Services Pvt Ltd
Perks & benefits
Education AllowanceHealth InsuranceHousing AllowancePaid LeaveRelocation AllowanceTransportation
Requirements
8-12 months outbound tech support experience, Experience with printers, routers, and antivirus, Strong convincing skills, Excellent communication skills
Skills
Technical Supportcustomer serviceSales
About the role
Responsibilities
- Take inbound calls regarding printer, router, and antivirus issues
- Diagnose technical issues and recommend appropriate support plans
- Sell technical support plans and relevant software to customers
- Manage and close calls effectively
Requirements
- 8 months to 1 year of experience in outbound tech support
- Experience handling printer, router, and antivirus technical issues
- Strong convincing and sales skills
- Excellent communication skills
- High school diploma or graduation
Benefits
- Fixed monthly salary and high incentives (daily, attendance, and monthly sales)
- 15%-20% hike on last drawn salary
- Annual loyalty bonus of Rs. 5000
- Referral bonus of Rs. 1500 per candidate
- Salary increment after 9 months
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata
