Posted 4 days ago
Customer Care Executive
Adeeba E Services Pvt. LtdCustomer Care Executive
Perks & benefits
Education AllowanceHealth InsurancePaid LeaveCommission
Requirements
1-2 years BPO technical support experience, English fluency, Troubleshooting skills (PC, Printer, Router, iOS), Availability for US night shifts
Skills
Technical SupportTroubleshooting
About the role
Responsibilities
- Provide inbound technical support for US-based customers
- Troubleshoot technical issues related to computers, printers, broadband, routers, and email
- Resolve hardware and software issues for Mac, iPhone, and iPad
- Handle customer inquiries and provide accurate resolutions
- Manage and close calls effectively
Requirements
- 1 to 2 years of experience in Inbound/Outbound Technical Support within an International BPO
- Proven ability to troubleshoot computer, printer, and networking issues
- Strong English communication skills
- Ability to work US night shifts
- Experience in technical troubleshooting for mobile devices (iOS)
- Ability to join immediately
Benefits
- Fixed monthly salary paid on the 1st
- 24 leaves per year plus compensatory offs and birthday leaves
- Attractive performance-based incentives
- No extension of shift timings
- Friendly working environment
About the Company
Adeeba E Services provides technology and services to enable commerce and support international marketplaces.
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Adeeba E Services Pvt. Ltd · Kolkata
