Customer and Sales Support Specialist

Responsibilities

• Interact with customers via phone and email to manage quotes and inquiries
• Follow up on quotations to convert them into sales opportunities
• Nurture and grow long-term business relationships with customers
• Provide product and pricing advice for rural steel and aluminium products
• Continuously identify ways to improve the customer experience
• Assist with stock control and the presentation of the retail space

Requirements

• Proven experience working in a customer service or sales environment
• High attention to detail and the ability to manage multiple tasks simultaneously
• Excellent communication and interpersonal skills
• Proficiency with Microsoft Office and a willingness to undergo further training
• A proactive approach to building constructive professional relationships

Benefits

• Access to health and well-being initiatives, including an Employment Assistance Program
• Opportunities for lifelong learning, ongoing support, and career development
• Work-life flexibility through the B-flex program
• A positive, inclusive, and passionate team environment

About the Company

BlueScope is an Australian-born global leader in steel and smart product solutions. Through our brand Metalcorp, we specialize in the distribution of steel and aluminium products, specifically tailored for the rural sector. We are committed to creating strength for the future by supporting our people, our customers, and our communities.