
Posted 15 hours ago
Customer Advisor
NWM Consulting FMR LLCKundenberater
Perks & benefits
Education AllowanceRelocation Allowance
Requirements
structured work style, solution-oriented, reliable documentation, professional communication, German fluency
Skills
customer service
About the role
Responsibilities
- Manage customer onboarding by guiding new clients through our systems and ensuring all processes are followed.
- Oversee approvals and administration by verifying that all prerequisites are met for structured workflows.
- Provide professional customer advisory services via telephone and written communication.
- Act as a reliable point of contact for support and ongoing client care.
- Support live group calls by ensuring clear content delivery and organized preparation.
Requirements
- Fluent in German (written and spoken).
- Highly structured, responsible, and solution-oriented work style.
- Ability to work effectively within clear systems and predefined processes.
- Professional, objective, and friendly communication skills.
- Conscientious approach to documentation and task completion.
- Experience in customer service, coaching, or online marketing is a plus but not required.
Benefits
- Structured working environment with fixed processes and clear responsibilities.
- Systematic onboarding period (2–4 weeks) with checklists, tools, and clear standards.
- Reliable team culture based on order, responsibility, and commitment.
- Long-term stability and regular working hours in Dubai.
- Modern, quiet, and air-conditioned office environment designed for efficiency.
About the Company
NWM Consulting FMR LLC provides professional coaching services, focusing on efficiency, clear processes, and high-quality client support.
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NWM Consulting FMR LLC · Dubai
