Customer Acquisition Manager II

Responsibilities

• Independently manage and lead a high-performing team of Direct Sales Reps to ensure delivery of team objectives
• Develop, train, and enable sales reps through data-driven plans and regular 1:1 meetings
• Identify systemic areas of improvement and lead cross-functional efforts with Tech Ops to improve field escalation resolution
• Engage with chambers of commerce and community organizations to secure high-impact partnerships
• Interpret and synthesize local market intelligence and sales data to influence regional leadership strategy

Requirements

• Bachelor's degree or equivalent practical sales or business experience
• 3 years of door to door (D2D) sales experience
• 2 years of experience leading or managing a sales team including onboarding, training, and coaching
• Experience with CRM tools such as Salesforce or Hubspot
• Proficiency in spreadsheet software like Excel or Google Sheets
• Strong written and verbal communication skills for stakeholder management

Preferred Qualifications

• Experience building and motivating direct sales teams in the telecom industry
• Experience managing sales vendor teams or extended workforce teams
• Experience working with multiple cross-functional partners to achieve business targets
• Ability to manage daily operations and projects with minimal guidance

About the Company

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States.