Customer Accountant

Responsibilities

• Manage the customer billing cycle across multiple countries (France, Germany, Switzerland, Turkey)
• Perform daily recording of receipts and account reconciliation
• Communicate account statements to customers to anticipate upcoming deadlines
• Monitor customer accounts, request transfer details, and handle disputes or debit notes
• Manage bank deposits for LCR and magnetic drafts
• Process customer credit note refunds
• Execute proactive debt collection via email and telephone
• Maintain rigorous follow-up on customer outstanding balances
• Coordinate with internal departments such as Sales and Customer Service
• Update customer master data, including the creation and modification of financial information

Requirements

• Bac +2 degree in Accounting, Finance, or an equivalent qualification
• Minimum of 2 years of experience in an accounting role
• Proficiency in English (written and spoken) for international client communication
• Advanced mastery of Microsoft Excel and the Office suite
• Experience using SAP or a similar ERP system
• Strong qualities of rigor, reliability, autonomy, and teamwork

About the Company

Hamelin is a leading European stationery group driven by innovation and service quality. Home to iconic brands such as OXFORD, PELIKAN, and UNILUX, the group is a major industrial player continuously expanding its international presence through its dedicated Shared Services Center.