Customer Account Manager (New Business)

Responsibilities

• Partner with On Trade customers by building outstanding relationships in bars, clubs, and restaurants to understand their needs and local consumers.
• Develop and execute winning 360-degree account plans and commercial brand plans to drive distribution and visibility.
• Deliver on key selling metrics including brand distribution, new business acquisition, and financial targets.
• Win new business while simultaneously retaining and growing existing accounts.
• Collaborate cross-functionally with Marketing and Brand Ambassadors to host events and brand activations.
• Manage sales plans for your assigned area and maintain regular contact with wholesale partners.
• Analyze promotional activities and budgets, incorporating ROI analysis to ensure effective execution.

Requirements

• Sales experience in FMCG is preferred.
• Experience in On or Off Trade Management within the Spirits or Beverage industry is a distinct advantage.
• A demonstrable track record of performance and delivery regarding sales results.
• Strong networking, interpersonal, and social skills.
• Excellent analytical, planning, and time management abilities.
• Well-developed communication and presentation skills.
• An entrepreneurial mindset with the ability to think creatively and solve complex problems.

Benefits

• Competitive pay package and retirement/pension plan.
• Competitive holiday and paid time off, including a dedicated volunteer day.
• Comprehensive health and wellbeing support, including medical, critical illness, and life insurance.
• Employee Assistance Programs and inclusive, family-friendly leave policies.

About the Company

Bacardi is the world’s largest privately-held international spirits company. With over 160 years of heritage and a portfolio of more than 200 brands, we are guided by our 3Fs culture: being Fearless, treating each other like Family, and maintaining a Founder's mentality.