Customer Account Manager

Responsibilities

• Partner with On Trade customers (bars, clubs, restaurants) to build outstanding relationships and execute commercial brand plans.
• Drive brand performance and growth by delivering on key metrics including distribution, visibility, and financial targets.
• Develop and manage winning 360-degree account plans and sales plans for the assigned area.
• Win new business while retaining and growing existing accounts.
• Collaborate cross-functionally with Marketing and Brand Ambassadors to host events and brand activations.
• Maintain regular contact with wholesale partners to grow the portfolio within the area.
• Analyze promotional activities and budgets, incorporating ROI analysis to ensure effective execution.

Requirements

• Proven sales experience in FMCG.
• Experience in On or Off Trade Management within the Spirits or Beverage industry.
• Valid driving license.
• Strong analytical, planning, and time management skills.
• Excellent communication, presentation, and interpersonal skills.
• A demonstrable track record of performance and achieving results.

Preferred Qualifications

• Entrepreneurial mindset with the ability to work independently.
• Ability to navigate complex problems with mental agility and creative thinking.
• Strong social networking skills and the ability to build rapport quickly with diverse stakeholders.

Benefits

• Competitive pay package and retirement/pension plan.
• Competitive holiday/paid time off, including additional volunteer days.
• Medical, critical illness, and life insurance.
• Employee Assistance Programs and family-friendly leave policies.

About the Company

Bacardi is the world’s largest privately-held international spirits company. With over 160 years of heritage and a portfolio of more than 200 brands, we are guided by our 3Fs culture: being Fearless, treating each other like Family, and having a Founder's mentality.