CRM Data Officer

Responsibilities

• Ensure regular control and compliance of customer data (accounts, contacts, instances)
• Identify, analyze, and correct data anomalies such as duplicates and inconsistencies
• Manage the creation and updating of accounts and contacts manually and in bulk
• Handle tickets related to Customer Master Data and supervise external data integration
• Define and monitor KPIs related to customer data quality
• Contribute to the optimization of CRM processes and automation projects using AI tools
• Collaborate with Sales and Order Management teams to ensure data quality

Requirements

• Master's degree level (Bac+4/5) education
• Strong interest in data processing and analysis
• Fluency in English (written and spoken) for interacting with non-French speakers

About the Company

Vusion is a fast-growing retail tech company and a global leader in digitalizing physical commerce through AI-based solutions. We develop cutting-edge IoT and data solutions to reinvent the stores of tomorrow.