
Posted 5 hours ago
CRM & Automation Senior Specialist
Eram TalentCRM & Automation Senior Specialist
Requirements
Bachelor's degree in Marketing, Business, or IT, 6-8 years CRM/Automation experience, Experience with CRM platforms, Lead management expertise, Customer segmentation skills
Skills
CRMMarketing AutomationData Analysis
About the role
Responsibilities
- Manage and optimize CRM platforms to improve user experience and data accuracy
- Develop and implement automation strategies to streamline business processes
- Collaborate with stakeholders to gather requirements and translate them into technical solutions
- Monitor system performance and troubleshoot issues promptly
- Train users and provide ongoing support for CRM and automation tools
- Stay updated with the latest trends and technologies in CRM and business automation
Requirements
- Bachelor’s degree in Marketing, Business Administration, Information Systems, Data Analytics, or a related field
- 6–8 years of experience in CRM management, marketing automation, or customer lifecycle management
- Proven experience working with CRM platforms and marketing automation tools
- Experience in lead management, customer segmentation, campaign automation, and performance analytics
- Strong understanding of customer acquisition funnels, conversion optimization, and digital customer engagement
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Eram Talent · Dammam
