Critical Environment Technician

Responsibilities

• Monitor, operate, and control critical infrastructure systems, including electrical, mechanical, cooling, and control systems.
• Perform preventive and corrective maintenance in accordance with approved EOPs, MOPs, and SOPs.
• Respond to incidents, support troubleshooting and recovery activities, and lead response efforts when appropriate.
• Identify and escalate safety, compliance, and operational risks in line with Microsoft standards.
• Collaborate with internal teams, vendors, and cross-functional stakeholders to ensure safe and high-quality execution.
• Contribute to continuous improvement by sharing knowledge and developing technical capability.

Requirements

• Upper secondary education (vocational or general upper secondary school) or equivalent practical work experience.
• Prior technical work experience in environments such as industrial maintenance, electrical/HVAC installations, energy, process/production facilities, datacenters, or hospitals.
• Valid driver’s license (required for travel between sites).
• Ability to work rotating shift patterns in a 24/7 operational environment.
• Fluency in English.

Preferred Qualifications

• Technical certification in electrical, mechanical, HVAC, or a related field.
• Experience working with CMMS systems.
• Experience in high-availability, mission-critical, or safety-critical environments.
• Exposure to industrial, electrical, mechanical, cooling, or control systems.

About the Company

Microsoft's mission is to empower every person and every organization on the planet to achieve more. Within our Cloud Operations + Edge (CO+I) division, we focus on a culture of safety, reliability, sustainability, inclusion, and continuous learning to support the world's digital infrastructure.