Critical Environment Technician

Responsibilities

• Serve as an operations specialist in a major area of critical environment operations, such as electrical, mechanical, controls, or generators.
• Inspect and supervise facility equipment, including HVAC, mechanical systems, and building grounds, to identify and escalate unsafe or abnormal conditions.
• Utilize computerized maintenance management systems (CMMS) to track equipment assets and manage work order requests.
• Lead onsite incident response teams to address abnormal conditions impacting operations and coordinate corrective repairs.
• Develop and follow emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs).
• Perform planned, predictive, and corrective maintenance on critical infrastructure components.
• Troubleshoot equipment, systems, and subsystems independently within a trained discipline.
• Ensure strict adherence to safety and security requirements, including job hazard assessments (JHAs) and environmental health and safety (EH&S) standards.

Requirements

• High School Diploma, GED, or equivalent.
• Experience in mission-critical services (e.g., data centers, oil and gas refineries, hospitals, or manufacturing environments).
• Ability to work shift assignments, including evenings, nights, weekends, and holidays.
• Strong troubleshooting and technical problem-solving skills.
• Ability to meet Microsoft, customer, and government security screening requirements.

Preferred Qualifications

• Associate's Degree or technical trade certification (e.g., military or trade school).
• Advanced technical training in electrical, mechanical, or cooling systems.

About the Company

Microsoft's Cloud Operations & Innovation (CO+I) team is the engine that powers our cloud services, providing the core infrastructure for platforms like Azure, Office 365, and Xbox. We manage a global portfolio of over 200 datacenters, supporting more than 1 billion customers worldwide. We are committed to environmental sustainability, professional development, and fostering a culture of inclusion and innovation.