Critical Environment Ops Technician

Responsibilities

• Maintain critical datacenter infrastructure, including electrical, mechanical, and cooling systems
• Perform planned, predictive, and corrective maintenance and repairs following standard operating procedures
• Monitor equipment performance using telemetry, control systems, and other monitoring platforms
• Respond to onsite incidents and lead incident response teams to mitigate abnormal conditions
• Coordinate with third-party contractors and vendors to ensure work is performed safely and to scope
• Document all maintenance activities, troubleshooting findings, and equipment issues in the CMMS
• Ensure strict adherence to safety and security requirements, including job hazard assessments

Requirements

• High School Diploma, GED, or equivalent
• 1+ years of experience in mission-critical services (e.g., data centers, refineries, hospitals, or manufacturing)
• Ability to work 12-hour shifts, including evenings, nights, weekends, and holidays
• Ability to lift up to 50lbs and perform physical tasks such as climbing ladders and stairs
• Ability to meet Microsoft and government security screening requirements

Preferred Qualifications

• Associate's Degree or technical trade certification
• 2+ years of experience in mission-critical environments
• Hands-on experience with HVAC, electrical, or mechanical systems in a large-scale facility

About the Company

Microsoft's Cloud Operations & Innovation (CO+I) team is the engine that powers our cloud services. We deliver the core infrastructure for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. Our global portfolio includes more than 200 datacenters in 32 countries, supporting over 1 billion customers worldwide.