Crisis Response Worker

Responsibilities

• Provide immediate "hands-on" crisis support through phone counseling and mobile in-person crisis intervention.
• Perform rapid assessments, support hospitalization when necessary, and link individuals to community resources.
• Develop crisis prevention plans and write timely action plans with measurable outcomes.
• Conduct assertive outreach to individuals identified as high users of crisis services.
• Complete all required progress notes and documentation in a timely manner.
• Participate in an on-call rotation to provide backup support to overnight staff.

Requirements

• Bachelor's degree in psychology, social work, or a related field.
• Valid US driver's license held for at least two years (excluding permit time).
• Access to a reliable vehicle with valid registration and insurance during work hours.
• No serious traffic convictions within the past three years (e.g., DUI, reckless driving).
• Ability to work 40 hours per week, including 10-hour shifts that may occur on weekdays or weekends.

Preferred Qualifications

• Prior work or internship experience related to mental health services.

Benefits

• Competitive compensation at $21/hour.
• Comprehensive health, vision, dental, and prescription insurance, plus HSA/FSA options.
• 401k with company match.
• Generous time off including 20 days of PTO, 7 paid holidays, and 2 floating holidays.
• Tuition reimbursement and college tuition discounts.
• Mileage and toll reimbursement, including paid travel time between worksites.
• Company-paid life insurance and short/long-term disability.
• Referral bonuses up to $750 per hire.

About the Company

Access Services provides essential behavioral health supports to strengthen our community. Our Montgomery County Mobile Crisis team offers 24/7 support to people of all ages facing mental health, addiction, or trauma crises through both remote and in-person interventions.