Credit Controller

Responsibilities

• Contact customers in arrears via telephone to challenge late or non-payment of rent
• Inform customers of contractual liabilities, legal procedures, and available options
• Work within best practice guidelines to achieve individual and departmental financial targets
• Respond to queries and mediate between parties to determine root causes and ensure best outcomes
• Build impactful relationships with internal and external customers, including property management and finance departments
• Operate within the LRG Company values framework

Requirements

• Excellent interpersonal and communication skills
• Ability to build and maintain internal and external relationships
• Analytical mindset with strong attention to detail
• Strong negotiation and time management skills
• Proficient in Microsoft Office packages
• Good business acumen for problem solving

Preferred Qualifications

• Experience in Accounts Receivable or Credit Control
• Professional finance qualification (AAT)
• Property industry experience

Benefits

• Market leading training and ongoing professional development
• Salary sacrifice pension scheme
• Generous holiday allowance (increasing with service) with option to purchase extra days
• Staff discounts and LRG incentive program
• Excellent parental leave and fertility policy

About the Company

LRG is an award-winning national property company with over 200 branches across England and Wales. They are dedicated to delivering an outstanding customer experience and investing in people through tailored training and development programmes.