Credit & Collections Associate

Responsibilities

• Monitor aging receivables and conduct collection calls to secure outstanding payments
• Manage assigned accounts and ensure timely resolution of payment issues
• Perform account reconciliations and investigate discrepancies
• Partner with Sales to resolve disputes and customer issues
• Prepare collection letters, notices of intent to lien, and lien documentation
• Track lien and bond claim deadlines and escalate risks
• Monitor customer creditworthiness and update customer records
• Maintain key performance metrics such as DSO and % Current
• Manage and resolve email requests regarding waivers, billing issues, and short pays

Requirements

• 3–5 years of Credit and Collections experience
• Intermediate proficiency in Microsoft Excel
• Experience with credit reporting tools like Experian or Dun & Bradstreet
• High School Diploma or equivalent required
• Strong analytical and problem-solving skills

Preferred Qualifications

• Knowledge of lien laws
• Experience with SAP
• Familiarity with the construction industry
• College degree

About the Company

OBE contributes architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. With over 6,500 employees, they operate more than 80 manufacturing and distribution facilities in five countries.