Credit Bureau Business Manager

Responsibilities

• Act as the primary business Operations liaison between the organization and credit bureau agencies
• Develop and maintain strong business relationships with the Bureaus and internal BUs
• Understand trends in credit data errors and work with agencies to improve
• Lead projects focused on continuous improvement of credit data and bureau engagement
• Partner with SMO and Procurement to ensure maximum contractual leverage
• Ensure credit reporting practices comply with laws such as FCRA and GDPR
• Implement and maintain risk management controls related to credit bureau processes
• Provide regular reporting and analysis on credit bureau relationships and data quality metrics
• Lead Permissible Purpose and credit bureau data usage intent and execution for the Enterprise

Requirements

• 5+ years of experience with credit data and credit processes or related financial services
• Proven track record working with Experian, TransUnion, Equifax, or third-party credit data companies
• Strong understanding of credit data flows and operational data processes
• In-depth knowledge of banking laws including FCRA and GDPR
• Strong analytical and problem-solving skills
• Strategic thinker capable of driving enterprise business goals
• Excellent verbal and written communication skills

About the Company

SoFi is a next-generation financial services company and national bank using innovative, mobile-first technology to help millions of members reach their financial goals.