Creator Success Manager

Responsibilities

• Provide guidance to Key Creators and agencies to achieve growth and monetization goals
• Maintain strong, high-level relationships with creators through regular communication
• Monitor creator content and performance patterns to identify improvement opportunities
• Support onboarding and education of new creators for long-term engagement
• Assist in campaign management, reporting, and supporting high-growth sponsorship campaigns
• Work with marketing to plan a 12-month events plan for talent agencies
• Deliver coaching strategies to increase performance and drive incremental revenue
• Analyze daily reports to prioritize growth with high-performing creators
• Meet and exceed quarterly financial and north star metric goals

Requirements

• 2–4 years of experience in creator partnerships, talent management, social commerce, or affiliate marketing
• Proven track record of onboarding new creators
• Ability to drive creator growth and revenue through coaching and performance insights
• Strong understanding of creator monetization, affiliate performance, and retailer dynamics
• Experience collaborating with Talent Managers, Agencies, or Creator collectives
• Ability to analyze creator content, audience data, and performance metrics
• Excellent relationship-building and high-touch communication skills
• Highly organized with ability to manage pipelines and campaign activity
• Experience using CRM tools such as HubSpot
• Collaborative and proactive mindset

Benefits

• Healthcare insurance & cash plans
• Income Protection
• Parental Leave Policies
• Flexible work schedules
• Lunch paid when attending the office
• Wellness Resources
• Equity
• Bonus

About the Company

ShopYourLikes is Connexity's dynamic creator monetization platform and community. We are a performance-marketing technology company that drives new customers and sales to retailers and generates premium earnings for content creators.