Course Enrollment Advisor

Responsibilities

• Convert enquiries into enrolments through phone, email, online, and face-to-face consultations
• Advise prospective learners on language courses, professional training, and educational solutions
• Build and maintain strong relationships with new and existing clients
• Follow up on leads, quotations, registrations, and pending enquiries
• Achieve monthly sales and enrolment targets
• Maintain accurate records within the CRM system
• Deliver an exceptional customer experience throughout the enrolment journey
• Work closely with internal departments to ensure smooth learner onboarding and course delivery

Requirements

• Minimum 2 years of experience in sales, customer service, enrolment, or a similar role
• Strong communication, negotiation, and relationship-building skills
• Excellent spoken and written English
• Bachelor’s Degree or equivalent qualification

Preferred Qualifications

• Experience within the education, training, or language learning industry
• Proficiency with CRM systems such as Zoho or Salesforce

About the Company

Eton Institute is a leading provider of language and professional training solutions, dedicated to helping learners achieve their educational and career goals through high-quality instruction and personalized support.