Course Enrollment Advisor

Responsibilities

• Convert enquiries into enrolments through phone, email, online, walk-in, and face-to-face consultations
• Advise prospective learners on language courses, professional training, and educational solutions
• Achieve monthly sales and enrolment targets while delivering exceptional customer service
• Handle enquiries professionally and ensure timely follow-up on leads, quotations, and registrations
• Support learner onboarding and maintain accurate CRM records
• Assist with class assignments, training material distribution, and resolving learner or teacher concerns
• Provide reception coverage and support the day-to-day operation of the centre
• Support office management activities, including maintaining common areas and assisting with opening/closing procedures

Requirements

• Minimum 2 years of experience in sales, customer service, enrolment, administration, or a similar role
• Strong communication, organizational, and interpersonal skills
• Excellent spoken and written English
• Bachelor's Degree or equivalent qualification

Preferred Qualifications

• Experience with CRM systems such as ZOHO or Salesforce
• Previous experience within the education, training, or language learning industry

About the Company

Eton Institute is a leading provider of language and professional training, dedicated to helping learners achieve their educational and career goals through high-quality instruction and support.