Country Manager

About the Company

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission is to make data-driven, preventative care accessible to more people, before symptoms appear.

Responsibilities

• Lead and optimise operations across all Sweden clinics, improving efficiency, quality, and financial performance
• Own Sweden P&L, delivering against budget, forecast, and profitability targets
• Implement standardised operational processes and performance metrics aligned with global frameworks
• Build, mentor, and lead high-performing teams including Area Leaders, Lead Doctors, and clinic support staff
• Develop and execute the Sweden market strategy in line with global objectives
• Drive sustainable growth through new clinic openings and member acquisition initiatives
• Ensure full compliance with Swedish healthcare regulations and local governance requirements
• Champion a member-first culture to continuously improve the end-to-end member experience

Requirements

• Proven experience in a Country Manager, General Manager, or equivalent senior leadership role
• Experience in a high-touch consumer-facing, membership, or subscription-based business
• Demonstrated ownership of full P&L responsibility with a track record of driving profitable growth
• Strong operational leadership experience, including multi-site management
• Excellent people leadership skills with experience leading multidisciplinary teams
• Experience working in highly regulated environments with accountability for compliance

Preferred Qualifications

• Background in wellness, healthcare-adjacent, hospitality, technology, or retail sectors
• Experience scaling operations in fast-growing, mission-driven organisations
• Strong commercial acumen paired with a deep commitment to customer experience excellence