Counter Salesperson

Responsibilities

• Provide sales support to walk-in customers at Profit Centre counters
• Maintain, stock, and clean the counter sales area
• Answer customer questions, pick and enter orders, and follow up on backorders
• Research products and provide recommendations to customers
• Drive sales growth through counter merchandising and product promotion
• Process returns and warranty claims in compliance with procedures
• Navigate and resolve customer concerns and complaints

Requirements

• Grade 12 diploma or equivalent
• Minimum 2 years of experience in customer service or counter sales
• Outstanding verbal communication and relationship building skills
• Ability to learn and operate order processing software
• Intermediate math skills with strong attention to detail
• Ability to work in a fast-paced environment
• Ability to learn material handling equipment operation

Preferred Qualifications

• Previous experience or knowledge of HVAC products
• Proficiency with Trend, Eclipse, Word, Excel, and Outlook
• Ability to use the Internet for problem-solving

Benefits

• Competitive salary and profit sharing
• Pension plan with employer contributions
• Ongoing training and mentorship
• Work-life balance and flex time

About the Company

Independent Supply Company, a division of EMCO Corporation, is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry.