Counter Salesperson

Responsibilities

• Provide sales support to walk-in customers at Profit Centre counters
• Research products and provide recommendations to customers
• Drive sales growth through counter merchandising and product promotion
• Enter, pick, and pack sales orders generated at the counter
• Maintain and clean the counter area and merchandising displays
• Monitor stock levels and inform the buyer when levels are low
• Follow up on backorders with vendors and provide delivery dates
• Process returns and warranty claims in compliance with procedures
• Resolve customer concerns and complaints

Requirements

• Grade 12 diploma or equivalent
• Minimum 2 years of customer service or counter sales experience
• Strong verbal communication and relationship building skills
• Ability to learn and operate order processing software
• Experience working in a fast-paced environment
• Intermediate math skills with high attention to detail
• Ability to learn material handling equipment operation
• Strong work ethic and integrity

Preferred Qualifications

• Knowledge of plumbing and building products
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to use the Internet for problem-solving

Benefits

• Competitive salary and profit sharing
• Pension plan with employer contributions
• Ongoing training and mentorship
• Work-life balance and flex time

About the Company

EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry with over 115 years of experience.