Counter Salesperson

Responsibilities

• Assist walk-in customers with product inquiries, purchases, and recommendations
• Process, pick, and pack sales orders generated at the counter
• Maintain a clean, organized, and visually appealing counter area and merchandising displays
• Monitor inventory levels and notify buyers when stock is low
• Follow up on backorders and communicate delivery timelines to customers
• Process returns and warranty claims in compliance with company procedures
• Identify leads for Outside Account Managers to support sales growth

Requirements

• Grade 12 diploma or equivalent
• Minimum 2 years of experience in customer service or counter sales
• Strong verbal communication and relationship-building skills
• Ability to learn and operate order processing software
• Intermediate math skills with high attention to detail
• Ability to work in a fast-paced environment
• Ability to learn material handling equipment operation

Preferred Qualifications

• Knowledge of plumbing and building products
• Experience using Microsoft Office
• Previous forklift experience
• Ability to use the internet for technical problem-solving

About the Company

EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry with over 115 years of experience.