Counter Person

Responsibilities

• Assist customers with purchases at the Profit Centre counters
• Research products and provide recommendations to customers
• Drive sales growth through merchandising and product promotion
• Enter, pick, and pack sales orders
• Maintain and clean the counter and merchandising areas
• Monitor stock levels and inform the buyer when low
• Follow up on backorders with vendors and provide delivery dates
• Process returns and warranty claims
• Resolve customer concerns and complaints
• Perform receiving and forklift operation tasks

Requirements

• Grade 12 diploma or equivalent
• Minimum 2 years of customer service or counter sales experience
• Strong verbal communication and relationship building skills
• Ability to learn order processing software
• Experience in a fast-paced environment
• Intermediate math skills and attention to detail
• Ability to operate material handling equipment

Preferred Qualifications

• Knowledge of plumbing and building products
• Proficiency with M3, Word, Excel, and Outlook
• Ability to use the internet for problem-solving

Benefits

• Competitive salary and profit sharing
• Pension plan with employer contributions
• Mentorship and on-the-job training
• Work-life balance and flex time

About the Company

EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry in Canada.