Counter Manager

Responsibilities

• Develop monthly plans and optimize team scheduling to meet productivity targets
• Manage store operations including cash control, staff absences, schedules, stock, safety, and maintenance
• Manage store budgets, expenses, and productivity while updating performance data
• Oversee inventory, daily operations, stock levels, and warehouse cleanliness
• Drive employee wellbeing and engagement through regular one-on-one sessions and authentic team connection
• Organize team meetings to celebrate successes and reflect on development areas

Requirements

• Leadership and people management skills including communication, coaching, and inspiration
• Proven experience in motivating and developing teams
• Strong decision-making and problem-solving abilities
• Energetic and authentic personality that inspires customers and colleagues
• Service-oriented mindset with a customer-first priority
• Brand ambassadorship and alignment with Rituals' DNA and standards

About the Company

Rituals is a retail brand dedicated to creating meaningful customer experiences and fostering team development in a high-energy store environment.