Counter Lead

Responsibilities

• Drive sales turnover and market share for Tom Ford by maintaining a consumer-focused approach
• Reflect a professional and credible brand image to all internal and external consumers
• Maximize sales through excellent service, retail standards, and effective selling techniques
• Implement local marketing and event initiatives aligned with retailer activity
• Manage daily replenishment, stock movements, and visual merchandising layouts
• Maintain high retail standards, including housekeeping, displays, and pricing accuracy
• Execute consumer recruitment and retention strategies to build brand loyalty
• Manage refunds and complaints in accordance with company guidelines
• Utilize digital tools and social media to enhance brand image and drive business opportunities

Requirements

• Experience in a fast-paced retail or consumer-facing environment
• Strong communication, organization, and prioritization skills
• Commercial awareness and understanding of the beauty industry
• Ability to drive personal self-development and professional growth

About the Company

The Estée Lauder Companies is a global leader in prestige beauty, dedicated to providing high-quality products and exceptional service across a diverse portfolio of iconic brands.