Counselor

Responsibilities

• Provide professional counseling, support groups, and advocacy services to victims of violent crime and sexual assault.
• Deliver 24-hour crisis intervention, including telephone counseling and on-site support during medical exams or criminal investigations.
• Respond promptly to pager calls from medical examiners, law enforcement, and medical personnel within a 30-minute timeframe.
• Assist victims with compensation claims, public aid, psychotherapy referrals, and the preparation of victim impact statements.
• Serve as a liaison between victims and law enforcement, attorneys, child protection workers, and community organizations.
• Conduct public education presentations and community engagement to raise awareness of victim services and resources.
• Maintain accurate case records and ensure compliance with state laws and victim rights regulations.

Requirements

• Bachelor’s Degree in Sociology, Psychology, Human Services, or an equivalent combination of training and experience.
• Two years of related counseling experience.
• Valid State of Iowa driver's license.
• Ability to work a flexible on-call schedule, including evenings, nights, weekends, and holidays.
• Must meet the requirements stated in Iowa Code Chapter 915.20A for a victim counselor.
• Ability to pass a criminal background check, drug screen, and national fingerprint/abuse record checks.

Preferred Qualifications

• Experience in crisis intervention or working within the criminal justice system.
• Strong group facilitation and public speaking skills.

About the Company

Polk County provides essential community, family, and youth services through its Crisis & Advocacy division. We are dedicated to supporting victims of crime by providing professional guidance, resources, and advocacy throughout the legal and recovery process.