Counselor Academic Service-HEOP

Responsibilities

• Utilize evidence-based academic counseling strategies within a structured case management framework to address individual student needs and goals.
• Develop and monitor personalized academic success plans to promote timely degree completion and long-term growth.
• Apply developmental models of counseling, including student development theory and social work frameworks, to facilitate holistic student success.
• Conduct comprehensive assessments of academic, financial, personal, and psychosocial needs.
• Coordinate appropriate referrals to university and community resources to support student well-being.
• Participate in outreach, orientation, and community-building initiatives to support the recruitment and retention of underrepresented and first-generation students.
• Deliver integrated academic and developmental case management services on a year-round basis, including during summer programs.
• Maintain timely and accurate documentation of all student interactions and interventions.

Requirements

• Master's degree in Counseling, Social Work, Higher Education Administration, Student Affairs, or a closely related field.
• Two or more years of direct experience in academic advising, counseling, or student support services.
• Demonstrated background in academic advising and counseling for diverse student populations.
• Strong working knowledge of student development theory and evidence-based counseling theories.
• Knowledge of solution-focused, strengths-based, trauma-informed, and multicultural counseling approaches.
• Excellent interpersonal, oral communication, and professional writing skills.
• Ability to build productive, supportive, and culturally responsive relationships with a diverse group of students.

Preferred Qualifications

• Experience specifically serving underrepresented, first-generation, or low-income student populations.
• Proficiency in administrative support functions.
• Experience with counseling assessment and intervention skills.
• Experience designing, implementing, and evaluating educational support programs and student success initiatives.

About the Company

Syracuse University is a private, international research university with a pioneering history dating back to 1870. Located in the geographic heart of New York State, the university offers a wide range of academic programs across 13 schools and colleges, serving a diverse community of students from all 50 U.S. states and over 120 countries.