Copy & Mail Center Operations Coordinator

Responsibilities

• Coordinate copying and mailroom services at the Tepper Quad location, including mail distribution for staff, faculty, and students.
• Operate high-speed multifunctional copying and bindery equipment, performing routine maintenance and minor repairs.
• Process customer copy orders, providing suggestions on paper, binding, and other options to meet requirements.
• Manage daily work assignments, log requests into the billing system, and maintain accurate financial and inventory records.
• Handle accounting activities, including customer billing, collecting cash payments, and balancing daily receipts.
• Assist in processing permissions for copyrighted materials used in departmental course packs.
• Monitor inventory levels of supplies and place orders as needed.

Requirements

• High School Diploma or GED required (Associate degree or equivalent experience may be considered).
• 1-3 years of previous customer service experience.
• Ability to operate copying and bindery equipment.
• Successful completion of a background check.
• PA Child Protection Clearances (Act 153).
• Physical ability to climb, stoop, kneel, crouch, walk, stand, and lift as required for the role.

Benefits

• Comprehensive medical, prescription, dental, and vision insurance.
• Generous retirement savings program with employer contributions.
• Tuition benefits and ample paid time off.
• Free Pittsburgh Regional Transit bus pass.
• Access to fitness center facilities and a Family Concierge Team for childcare support.

About the Company

Carnegie Mellon University is one of the world’s most renowned educational institutions, serving as a hub for talented innovators and leaders. Our Facilities Management & Campus Services department provides essential support to our vibrant community, ensuring a seamless environment for students, faculty, and staff to achieve excellence.