Coordinator, Rights Management

Responsibilities

• Research and resolve rights-related issues, such as ownership conflicts, 3rd party claims, and user disputes
• Provide high-level internal and external support to ensure immediate resolution of rights issues
• Maintain knowledge of proprietary platform technology including YouTube, Meta, TikTok, and SoundCloud
• Review, update, and audit content in YouTube’s CMS and proprietary tools with high accuracy
• Communicate issues and roadblocks regarding department projects and procedures to management

Requirements

• Experience in data entry, customer service, or legal fields
• Proficiency in Microsoft Excel and Google Docs
• Strong organizational skills and attention to detail
• Ability to manage multiple deadlines in a fast-paced environment
• Outstanding written and verbal communication skills
• Basic knowledge of copyright and the current popular music landscape

Preferred Qualifications

• Experience working in a CMS (YouTube CMS, Facebook Rights Manager, or SoundCloud Deck)
• Experience with customer service software like Zendesk
• Experience with data analysis platforms such as Looker
• Fluency in additional languages

About the Company

The Orchard is a leading global music distributor and Artist & Label services company operating in 50+ markets worldwide, empowering creators through technology and industry expertise.