Coordinator of Admissions

Responsibilities

• Act as the first point of contact for prospective clients, families, and referrers
• Manage enquiries and coordinate assessments and admissions
• Maintain accurate records and ensure a seamless, compassionate client experience
• Work closely with the Admission Team to support timely and appropriate admissions
• Uphold high standards of care and professionalism

Requirements

• Excellent verbal and written communication skills
• Strong interpersonal and relationship-building abilities
• Exceptional organizational and multitasking skills
• High level of discretion and confidentiality
• Proficiency with CRM and electronic record systems
• Fluent in English, French, and Arabic
• Ability to remain calm and effective in sensitive situations

Preferred Qualifications

• Experience in admissions, healthcare, hospitality, or client services
• Additional languages are an advantage

About the Company

BALANCE RehabClinic is a private treatment clinic specializing in mental health and addiction recovery. We deliver highly individualized, evidence-based care designed to support sustainable recovery through a multidisciplinary team approach.