Coordinator of Academic Advising

Responsibilities

• Manage daily office operations, including scheduling appointments and maintaining the departmental inbox.
• Provide administrative support for student withdrawal and academic readmission processes in collaboration with the Registrar, Financial Aid, and Student Affairs.
• Support the Academic Review Board and Standards and Standing committee by processing official correspondence and preparing documentation.
• Oversee office record retention processes in coordination with General Counsel.
• Hire, train, and supervise work-study students to ensure adequate office coverage.
• Maintain departmental budget records and manage office ordering.
• Field inquiries from students, faculty, and staff via telephone, email, and in-person.

Requirements

• 5+ years of administrative assistant, office management, or equivalent experience.
• Proficiency with Microsoft Office Suite and the ability to learn new software systems.
• Strong organizational skills and high attention to detail.
• Demonstrated commitment to confidentiality and discretion.
• Demonstrated commitment to working with students from historically underrepresented communities, including first-generation and BIPOC students.

Preferred Qualifications

• Experience working in a higher-education, tutoring, accessibility, or academic support environment.
• Familiarity with higher-education platforms such as Slate, PeopleAdmin, Live25, Canva, MyHill, or Banner.

About the Company

Founded by the Congregation of Holy Cross in 1948, Stonehill is a private Catholic college located in Easton, Massachusetts. With a student-to-faculty ratio of 13:1, the College engages its 2,500+ students in over 80 rigorous academic programs. Stonehill is committed to developing the moral, spiritual, intellectual, physical, and social competencies of its students and seeks to build a campus community that embraces diversity and inclusion.