Coordinator, Housing Operations

Responsibilities

• Lead the coordination and management of housing operations, including assignments, occupancy, billing, and room changes.
• Oversee housing cycles such as room selection, move-in/out, break housing, and access control.
• Administer housing policies, applications, and student requests while ensuring compliance with FERPA and institutional policies.
• Manage occupancy, vacancy, and waitlist processes to support enrollment and strategic housing utilization.
• Serve as a primary liaison with campus partners including Residence Life, Facilities, Public Safety, Dining, and Finance.
• Support data management, reporting, and assessment efforts to drive continuous improvement in housing operations.
• Participate in an on-call rotation to provide crisis response and incident documentation.

Requirements

• Bachelor’s degree.
• Minimum of 2 years of professional experience in higher education or a related field.
• Demonstrated experience managing complex systems, processes, or operations.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written, oral, and interpersonal communication skills.
• Commitment to customer service and the ability to work effectively with diverse student populations.

Preferred Qualifications

• Master’s degree in higher education, student affairs, or a related field.
• Experience with housing management systems such as Adirondack, The Housing Director (THD), or StarRez.
• Experience with enterprise systems like Banner.
• Familiarity with housing policies and occupancy management compliance.

Benefits

• Comprehensive medical and dental plans.
• Employer-paid life and disability insurance.
• Retirement benefits.
• Generous paid time off, including vacation, sick leave, and holidays.
• Tuition benefits, including no-cost undergraduate and graduate programs for employees and no-cost undergraduate programs for eligible dependents.

About the Company

La Salle University is dedicated to fostering a welcoming and respectful environment where all individuals can thrive. We seek candidates who contribute to a positive, inclusive, and supportive community and are committed to helping students realize their full potential.