Coordinator, Family and Parent Relations

Responsibilities

• Cultivate and nurture relationships with parents and families, serving as a primary point of contact for inquiries and support.
• Design and execute impactful programming, including Annual Town Halls, information sessions, webinars, and Parents’ Weekend.
• Manage the parents/family web portal to serve as a central hub for information, updates, and resources.
• Collaborate with the Division of University Advancement to engage families in philanthropic activities and oversee the Parent & Family Advisory Council (PFAC).
• Coordinate the President’s Essay Contest and other signature university events.
• Facilitate seamless communication between the university, students, and families to support student retention and graduation.
• Train and supervise student workers assigned to Parent and Family Programs.
• Develop assessment tools to measure the effectiveness of parent and family programming on an annual basis.

Requirements

• Bachelor’s degree in a relevant field.
• Demonstrated experience in relationship management and program development.
• Strong communication, interpersonal, and presentation skills.
• Proven project management skills and the ability to handle multiple tasks under deadlines.
• Proficiency with basic computer applications, social media platforms, and the ability to learn new software quickly.
• Ability to work collaboratively with various university departments and stakeholders.

Preferred Qualifications

• Master’s degree in a relevant field.
• Prior experience working within a higher education environment.
• Knowledge of student development theories and best practices in parent/family engagement.

About the Company

Tuskegee University is a historic institution dedicated to academic excellence and the holistic development of its students. As a member of the Student Affairs leadership team, this role plays a vital part in fostering the connections necessary for student success, progression, and graduation.