Coordinator, Commercial Operations

Responsibilities

• Manage complex executive calendars and schedules across multiple time zones
• Arrange travel and prepare detailed briefing notes and pre-meeting materials
• Own the development of executive-level presentations, reporting decks, and materials
• Maintain commercial performance dashboards and reporting frameworks
• Analyze and synthesize hotel performance, sales reporting, and budgets into actionable insights
• Partner with sales, marketing, revenue management, and operations teams to drive alignment
• Lead defined workstreams within commercial initiatives to ensure timely execution
• Conduct research and synthesize findings to support leadership decision-making

Requirements

• 2–5 years of professional experience in a commercial, operational, or executive support environment
• Strong organizational skills and ability to manage multiple competing priorities
• Excellent written and verbal communication skills
• Experience working with data, reporting, or performance metrics
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Ability to synthesize complex information into clear summaries
• High degree of professionalism and discretion

About the Company

Raffles Hotels & Resorts is a legendary brand steeped in history, curating culturally enriching experiences at distinguished landmark addresses around the world. Fairmont Hotels & Resorts is a dynamic global family with over 90 spectacular properties across 30 countries.