Coordinator, Bouldering Centre

Responsibilities

• Oversee BirdCoop Bouldering Centre operations, including staff recruitment, hiring, training, scheduling, and evaluation
• Manage front-line staff, route setters, and instructors to ensure high-quality service and safety
• Develop and implement standard operating procedures, facility manuals, and patron safety orientations
• Plan and deliver bouldering programming, including drop-in sessions, camps, and special events
• Manage facility finances, including cash handling, reconciliation, budget preparation, and retail inventory
• Oversee bouldering wall maintenance and route setting strategies
• Coordinate the purchase of equipment, instruments, and consumable supplies

Requirements

• Undergraduate degree in a relevant discipline
• Minimum of two years of related experience in recreation or facility management
• Proven supervisory experience, including managing part-time or student staff
• Strong customer service, interpersonal, and conflict resolution skills
• Proficiency in Microsoft Office Suite
• Full Class 5 driver's license
• Ability to lift or move heavy objects of approximately 50lbs
• Commitment to equity, diversity, and inclusion

Preferred Qualifications

• Experience and expertise with bouldering
• Experience with Xplor Recreation software
• Previous experience in retail management and staff training development
• Strong financial, organizational, and time management skills

About the Company

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally. UBC supports inspired students, faculty, and staff on their journey of discovery, fostering an inclusive community committed to excellence and innovation.