Coordinator, Benefits

Responsibilities

• Provide administrative and front-line employee support for university benefits
• Collaborate with carrier partners to maintain financial and data integrity standards
• Assist employees with benefits inquiries using empathy and professionalism
• Maintain a high level of confidentiality and discretion regarding sensitive information
• Work cooperatively across various HR functions, colleges, and departments

Requirements

• High school diploma, GED, or state recognized equivalent
• Proven experience in benefits administration
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams, and PowerPoint)
• Strong interpersonal, written, and verbal communication skills
• Excellent attention to detail and organizational abilities

Preferred Qualifications

• Experience with Enterprise Resource Planning (ERP) or Human Capital Management (HCM) software systems

About the Company

Cleveland State University (CSU) is seeking a Coordinator, Benefits to support the campus as it modernizes human resources and continues to provide a comprehensive range of benefits designed to promote the health, well-being, and financial security of CSU employees and their families.